Internship Blog Series – International Rescue Committee

My name is Charlotte Sens, and I am a Diplomacy and International Relations major with minors in Asian Area Studies and Data Visualization. This summer I am interning with the International Rescue Committee in their Workforce Development taskforce, finding work opportunities for refugees mainly coming from Haiti and the Middle East (Palestine and Syria). I mainly craft resumes and apply to jobs for our clients, while also completing intake meetings and doing data entry. I am communicating with many different people in different languages throughout the day, which occasionally presents challenges to clear communication. To expand on this, some of our clients will move out of state and fail to tell our organization, distancing themselves from the services we provide. Other times, I will organize a meeting with a client, but my translation will be slightly incorrect and the conversation will become redundant and frustrating as we both fail to understand each other. However, through this frustration, I have learned to be patient and how to productively address client frustrations while moving forward with our own goal to find them a job.

Refugeeism and migration are significant public concerns within the international community and domestically. This internship has brought to light systematic disadvantages that refugees face in coming to the United States. While I had previously learned of the refuge process in a previous class (ETW: Refugees, Religion, and Politics and International Relations of Southeast Asia), it is very different seeing it in practice. Many of our clients do not speak English or do not have substantial employment history or education or access to a car. As I try to find jobs to accommodate them, I find that many simple, entry-level jobs have unfair requirements far outside the qualifications of my clients. I find that my coursework with the school of diplomacy has helped remedy this, as I have been able to utilize writing and research skills to find businesses that will accommodate my clients, and the resources provided by the school of diplomacy has allowed me to cultivate professional skills so that I can confidently conduct myself both when I’m in the office and when dealing with clients and employers.

The professional skills I have learned throughout this experience, including professional communication and conduct as well as data entry and reporting skills, have made me more confident to enter the work force post-grad. I have also become more familiar with the operations of the migration and refugee system within the United States, and I can bring this knowledge to future experiences. I would highly recommend this internship to other students as it is highly rewarding work, and every task serves to aid refugees and improve their livelihoods. While it may be frustrating or demoralizing at times, it is a very positive experience to be able to help those in need.

Internship Blog Series – International Rescue Committee

My name is Annie Hebel, and I am a Senior studying Diplomacy and International Relations, Spanish, and Journalism at Seton Hall University. Currently, I am interning with the Refugee Support Services (RSS) division of the International Rescue Committee in Elizabeth, NJ. In this role, I directly support a caseworker in her work with newly arrived families with some form of humanitarian parole, mainly from Haiti and Cuba. My daily tasks often include observing client intakes, filing public benefits applications, and assisting with client communication in Spanish and Haitian Creole.

The most interesting part of my job is getting to learn about the experiences of my clients and helping alleviate them out of difficult situations. Many people who enter the U.S. with humanitarian parole face a significant backlog of time before they can start to work or receive benefits, which often leaves them vulnerable to economic or financial exploitation. The support offered at the IRC helps prevent migrants from falling victim to this by providing a space for them to ask questions and learn about all of the options available to them for support.

This has been a particularly valuable experience thus far because, though I have gotten experience in various other forms of immigration work, I have never worked in a direct support role. Because I want to go into immigration, this is an invaluable experience. I am learning so much about how to respond to direct needs of migrants and develop relationships with organizations that can provide aid. I am also learning so much about how to communicate with clients who speak little to no English, improving my intercultural
communication skills. However, this has also been the biggest challenge – most of our clientele speaks Haitian Creole, which I am only just beginning to learn. It has proven a challenge to be able to fully support these clients and also adjust to using translation services.

Through my internship, I have confirmed that while I want to continue to pursue a career
in the immigration space, I feel as though I am not the most qualified for a direct support, social work-focused role and instead would prefer to work in the legal area of immigration. However, this position has been invaluable to help me develop skills that will translate, such as intercultural communication and a chance to learn and practice Creole. Overall, I would recommend this internship, especially for people who are interested in working with immigrant populations.

-Andrea Hebel, ‘24

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