Submitting a work order has never been easier!

This year, campus-wide, all resident students are able to submit work order requests through text message.  If you are encountering a non-urgent issue in your room that needs attention by our Facilities Management department, you can send your request through your cell phone!

Here’s what a resident needs to know before using this convenient reporting system –

  • The work order number should ONLY be used for non-urgent facilities issues in your room (a drippy faucet, a burnt out light, etc…)
  • Although you can submit a work order any time of day, the Residence Hall Director of the building only accesses the submitted work orders between 8:45 am and 4:45 pm, Monday through Friday.  Our staff make every effort to check this report at least twice a day, when they first report to the office and in the afternoon.
  • Do not use the work order number in the event of a serious facilities emergency (any time where the safety of the student or a structure is in danger).  Any facilities emergencies should be reported to your front desk staff immediately, who will report it to the appropriate Housing and Residence Life, Facilities Management and/or Public Safety staff.
  • In Ora and Turrell Manor, between 9 am and 5 pm, Facilities emergencies should be reported to RHD Katelyn Conroy at 973-761-9020.  After 5 PM, students should call Public Safety at 973-761-9300.  After 8 PM, they can report the emergency to the RA on duty.

The HRL staff member will receive your message, submit a formal work order to Facilities Management, who then dispatch their staff to address your work order.

Any other questions, comments or concerns regarding your experience in our residence halls should be discussed, in person, with the Residence Hall Director or Residence Coordinator of your building, available in their offices between 8:45 am and 4:45 pm on weekdays.  You can also speak to the Resident Assistant on your floor or the Resident Assistants on duty, who are available starting at 8 pm every night until 9 am the next morning, Monday through Friday, and 24 hours during the weekend.

Work orders should be submitted to the number associated with your residence hall –

Aquinas- 973-996-8192

Boland- 973-913-5832

Complex- 973.913.4511

Turrell and Ora Manors- 973-913-5281

Xavier – 973-657-2146

In the text message, include your name, room number and a specific description of the issue.

We remind you that this number will not put you in direct contact with a member of Housing and Residence Life staff.  Do not call this number.  Do not submit a text message to this number if it is a serious facilities emergency that needs an immediate resolution.  Do not submit a text message to this number if you are experiencing a noise complaint, roommate conflict, or other issue associated with your residential experience.  We want you to discuss these things in person with a member of HRL staff.


How to Have a Happy and Safe Spring Break

Housing and Residence Life would like to wish you a safe and happy Spring Break!! Here are some tips that are recommended by the CDC:

  1. Limit Alcohol
  2. Be active
  3. Plan a successful trip
  4. Protect yourself
  5. Watch your step
  6. Protect your eyes
  7. Know the ropes
  8. Protect yourself from the sun
  9. Eat healthy
  10. Be smoke-free
  11. Get help


Seton Hall’s response to this past weekend’s incident

Seton Hall University’s response to the incident during the weekend of 9/25/2010.

From Student Affairs
We are all shocked, outraged and saddened by the events of this past weekend.  A criminal act took a young life, and left a deep scar on the University community.  In the aftermath of these tragic events, my staff and I are working hard to meet the needs of all of our students.  I wanted to give you an update on some of the latest developments.

Specific initiatives undertaken by the University related to student safety include:
Redirected SOPD foot and vehicle patrols to zones adjacent to the University
Increased SHU security patrols on the campus perimeter
Expanded use of security cameras
Expanded CASE van service from 5pm until 2am, Monday through Friday.
Expanded SHUFly schedule:

Monday through Wednesday        7:40am until 2:00am
Thursday and Friday                        7:40am         until 2:30am
Saturday                                1:00pm until 2:30am
Sunday                                12:30pm until 2:30am

Let me also take this opportunity to repeat our advice about safety:
Walk in groups when off-campus or utilize campus or public transportation.
Always be aware of your surroundings and carry a cell phone.
Immediately report any concerns to SOPD (973.763.3000) or Public Safety 973.761.9300).

I also want to remind all students of the availability of Counseling Services, located on the 2nd floor of Mooney Hall.  Counseling Services, Residence Life staff, and all other Student Affairs staff may be reached 24/7 through Public Safety at 973.761.9300.

Please do not hesitate to reach out to any of us for assistance.

Also, if you wish to travel to Jessica Moore’s funeral services, please read below:

From Student Affairs

Funeral Services for Jessica Moore will be held Saturday, October 2nd in Virginia.

Busses will leave campus between midnight and 1am, Saturday, arriving at Virginia State University for breakfast, and then onto the J. M. Wilkerson Funeral Establishment, Petersburg, VA, for the Funeral Service at 11 a.m.

Busses will depart for SHU immediately following the service.

Seating is limited

Students may secure a seat on the bus by coming to the Ticket Office on the first floor of the University Center, with their SHU ID, no later than Noon, Thursday, September 30th.

The family requests that students wear SHU colors.

Siren & Pirate Alert test this Wednesday at noon

This Wednesday, September 29th at noon, the university will be conducting a test of the emergency alert siren.  The test of the siren will be followed by a test of the Pirate Alert electronic emergency notification system.

Please note this will only be a test.

If an actual emergency were to take place, it’s important to know what to do:

1. Get inside – anywhere. Run into the closest building.

2. Lock or barricade yourself in a room.

3. Quietly monitor the University’s web site or Pirate Alert for further information.

For more information on emergency preparedness, please check out the siren’s website.