Switching to Heat in the Res Halls

In accordance with NJ state housing laws, Facilities Engineering will be monitoring temperatures in the next few days and nights and will be switching our HVAC units to the heating setting this week.

Residents of Boland Hall who feel their rooms are warm are still welcome to open their windows and let some cooler air in.  Residents in residence halls where the specific temperature setting can be set within their room should work with their roommates and suitemates to determine what is comfortable for everyone.

For any questions, please contact your RHD.

 

Laundry Service Request? There’s an App for That!!

Notice a washer isn’t washing very well? Or a dryer doesn’t dry as well as it should? Did you know that there’s an app that will help get these issues resolved faster by getting the info to company faster? Simply follow the directions in the flyer below or use the QR code that is on the poster in your laundry room.  

Submitting a work order has never been easier!

This year, campus-wide, all resident students are able to submit work order requests through text message.  If you are encountering a non-urgent issue in your room that needs attention by our Facilities Management department, you can send your request through your cell phone!

Here’s what a resident needs to know before using this convenient reporting system –

  • The work order number should ONLY be used for non-urgent facilities issues in your room (a drippy faucet, a burnt out light, etc…)
  • Although you can submit a work order any time of day, the Residence Hall Director of the building only accesses the submitted work orders between 8:45 am and 4:45 pm, Monday through Friday.  Our staff make every effort to check this report at least twice a day, when they first report to the office and in the afternoon.
  • Do not use the work order number in the event of a serious facilities emergency (any time where the safety of the student or a structure is in danger).  Any facilities emergencies should be reported to your front desk staff immediately, who will report it to the appropriate Housing and Residence Life, Facilities Management and/or Public Safety staff.
  • In Ora and Turrell Manor, between 9 am and 5 pm, Facilities emergencies should be reported to RHD Katelyn Conroy at 973-761-9020.  After 5 PM, students should call Public Safety at 973-761-9300.  After 8 PM, they can report the emergency to the RA on duty.

The HRL staff member will receive your message, submit a formal work order to Facilities Management, who then dispatch their staff to address your work order.

Any other questions, comments or concerns regarding your experience in our residence halls should be discussed, in person, with the Residence Hall Director or Residence Coordinator of your building, available in their offices between 8:45 am and 4:45 pm on weekdays.  You can also speak to the Resident Assistant on your floor or the Resident Assistants on duty, who are available starting at 8 pm every night until 9 am the next morning, Monday through Friday, and 24 hours during the weekend.

Work orders should be submitted to the number associated with your residence hall –

Aquinas- 973-996-8192

Boland- 973-913-5832

Complex- 973.913.4511

Turrell and Ora Manors- 973-913-5281

Xavier – 973-657-2146

In the text message, include your name, room number and a specific description of the issue.

We remind you that this number will not put you in direct contact with a member of Housing and Residence Life staff.  Do not call this number.  Do not submit a text message to this number if it is a serious facilities emergency that needs an immediate resolution.  Do not submit a text message to this number if you are experiencing a noise complaint, roommate conflict, or other issue associated with your residential experience.  We want you to discuss these things in person with a member of HRL staff.

 

Live Chat with HRL on our NEW website!

We are pleased to announce the launch of our new, mobile-friendly, responsive website! You’ll find that information is better organized, easier to find, and much more plain and simple to navigate. 

 

Our website features an overview of department information which will be supplemented by blog posts from this blog for further, date-specific information.

But we’re even more excited that our website provides us another way to connect with YOU! We’ve added a chat feature to our website that is staffed during business hours (9am-5pm) by a real life HRL professional!  While we still enjoy your emails, you’ll find our chat will get you real-time information when you’re looking for it.  To find our chat, just look for the “Let’s talk” box at the bottom right hand corner of your screen – yup it’s even there on this blog page!  If it says online, there’s a HRL professional there waiting to talk to you! If it’s after hours and it says offline, you can leave us a message and we’ll get back to you when we’re back in the office. We’re so excited to chat with you that we will give the 1st, 10th, 20th, and 56th person to chat with us through the website their very own Seton Hall t-shirt! 

If there’s anything you’d like to see on our website that could enhance your user experience, please let us know. (Sounds like a great way to try out the chat feature!)

 

HBO Go is BACK for all resident students!

Housing and Residence Life is excited to announce that we will continue to offer HBO Go streaming service, for free, to all of our resident students.

Earlier in the semester, all resident students received an E-mail informing them how to access their favorite streaming shows through the HBO Go app.

If you missed it, check out the image below to start watching your favorite TV shows and movies now!

 

Do you Tour SHU?

Want to know where a building is on campus or take a peek inside of our residence halls? Download our Tour Seton Hall mobile app for a GPS-guided tour of Seton Hall University’s beautiful campus and our surrounding South Orange village area.

tourshuandroids

Tour SHU is available on iTunes for Apple devices and in the Google play store for Android devices.