Category Archives: Telecommunications

Internet Service Outages This Morning

This morning around 10AM Level3, the University’s Internet Service Provider (ISP), began experiencing a regional “degradation of service” due to equipment failure in its NYC data center.  As a result, the University experienced a complete Internet outage from approximately 10:00 AM until approximately 11:45 AM.  During this time, users on campus were not able to… Continue Reading »

Brief PirateNet Interruption This Afternoon

This afternoon at approximately 4:30 PM a vendor performing a routine upgrade to the network load balancer inadvertently disconnected the PirateNet (Banner Luminus) servers from the campus network. The “crash protection” page providing links to email, Blackboard and Banner Self Service was put up at approximately 5:00 PM, and full services were restored at approximately… Continue Reading »

IT service interruptions this morning between 10:30 AM and 11:00 AM

This morning (Monday, September 23rd) between 10:30 AM and 11:00 AM the campus network had two brief (under five minute) service interruptions.  This briefly affected a number of services, including the campus wireless network, PirateNet, email, Banner and printing. As of 11:00 AM all services are running normally.  University IT Services is investigating this issue…. Continue Reading »

Campus Firewall Replacement Scheduled; Internet Service Disruption Possible

Update 2/22/2013, 5:30 PM: The campus firewall upgrade is being postponed due to scheduled campus activities. We are tentatively planning for the upgrade to occur over the Easter shutdown. An update to the community will be provided as soon as the new date is finalized. – SGL The campus firewalls are scheduled to be replaced… Continue Reading »

Turrel Manor Network Upgraded

The network in Turrell Manor was connected to the campus via a wireless bridge.  This weekend the wireless bridge failed.  University IT Services provided limited network service via the campus wireless network, but this reduced the bandwidth available to Turrell Manor.  This afternoon University IT Services upgraded the Internet connection to Turrell Manor through the… Continue Reading »