Category Archives: Network

Prompts for CAPTCHA when doing Google searches

While attempting to perform a Google.com search, you may be prompted from time to time to enter a keyword or key-phrase in order to continue to your search result. Upon entering the requested character(s) you should then be allowed to proceed to the link you are attempting to connect to. This keyword/key-phrase prompt commonly referred… Continue Reading »

Single Sign On Updated

Seton Hall University’s Single sign on provider (Okta) has released an updated end user experience. The design improvements allow for better app organization, faster access to apps, and enhanced customization – all to better suit your work style and preferences. The new features have been rolled out and you will see them the next time… Continue Reading »

Important Information for Lenovo Helix Users: Update Your Wireless Driver for Improved Network Performance

University IT Services has received reports that some students and faculty with the Lenovo ThinkPad Helix are experiencing problems connecting to the University’s wireless network. This seems to occur most frequently in areas of the residence halls, but IT Services has received a few reports of wireless problems with the Helix in classrooms and faculty… Continue Reading »

Internet Service Outages This Morning

This morning around 10AM Level3, the University’s Internet Service Provider (ISP), began experiencing a regional “degradation of service” due to equipment failure in its NYC data center.  As a result, the University experienced a complete Internet outage from approximately 10:00 AM until approximately 11:45 AM.  During this time, users on campus were not able to… Continue Reading »

IT service interruptions this morning between 10:30 AM and 11:00 AM

This morning (Monday, September 23rd) between 10:30 AM and 11:00 AM the campus network had two brief (under five minute) service interruptions.  This briefly affected a number of services, including the campus wireless network, PirateNet, email, Banner and printing. As of 11:00 AM all services are running normally.  University IT Services is investigating this issue…. Continue Reading »