The Service Desk has recently received several calls reporting that they received an alert in a pop-up on their computer, stating that the machine was infected and providing a telephone number to clean the unit. At best, this is usually a scam to elicit payment to remove a fake virus. At worst, allowing non-SHU persons access to your computer can result in having malware installed on your machine.
Please remember that laptops provided by the University should be serviced ONLY by PCSS staff members.
If you have any questions, please contact the Service Desk: