Category Archives: Portal

Single Sign On Updated

Seton Hall University’s Single sign on provider (Okta) has released an updated end user experience. The design improvements allow for better app organization, faster access to apps, and enhanced customization – all to better suit your work style and preferences…. Continue Reading » Continue reading

Posted in In the News, IT News and Announcements, network, Okta, Portal, Single Sign On, SSO | Comments Off

Internet Service Outages This Morning

This morning around 10AM Level3, the University’s Internet Service Provider (ISP), began experiencing a regional “degradation of service” due to equipment failure in its NYC data center.  As a result, the University experienced a complete Internet outage from approximately 10:00 … Continue reading Continue reading

Posted in Banner Project, Blackboard, Live@edu, network, Office365, Portal, Telecommunications, Updates | Comments Off

Brief PirateNet Interruption This Afternoon

This afternoon at approximately 4:30 PM a vendor performing a routine upgrade to the network load balancer inadvertently disconnected the PirateNet (Banner Luminus) servers from the campus network. The “crash protection” page providing links to email, Blackboard and Banner Self … Continue reading Continue reading

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IT service interruptions this morning between 10:30 AM and 11:00 AM

This morning (Monday, September 23rd) between 10:30 AM and 11:00 AM the campus network had two brief (under five minute) service interruptions.  This briefly affected a number of services, including the campus wireless network, PirateNet, email, Banner and printing. As … Continue reading Continue reading

Posted in Banner Project, Email, Live@edu, Microsoft, network, Portal, Telecommunications, Updates | Comments Off

Reminder: Student Email Upgrade This Weekend

This is a reminder that student email will be upgraded this weekend.  Unlike the upgrade from Microsoft Live@EDU to Microsoft Office365, this upgrade will not require any service outage; student email will be available throughout the upgrade.  Some new features … Continue reading Continue reading

Posted in Email, File Sharing, IT Goals, Live@edu, Microsoft, Mobile Computing, Office365, Portal, Updates | Comments Off

IT Summer 2013 Maintenance Schedule

Each year University IT Services schedules major systems upgrades and maintenance in early August.  Most systems downtime is scheduled between the end of the summer session at the main campus and the start of orientation at the Law School.  University … Continue reading Continue reading

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IT Systems Maintenance on June 2, 2013

University IT Services will be upgrading the network in the data center during the scheduled systems maintenance on Sunday morning, June 2, from 12:00 Midnight to 7:00 AM.  The campus network, University Web site, student email and the Blackboard Learning … Continue reading Continue reading

Posted in Banner Project, Email, File Sharing, Mobile Computing, network, Portal, Web | Comments Off

PirateNet Problems This Afternoon (Fri., 4/26)

This afternoon around 3:00 PM routine maintenance on the PirateNet portal inadvertently caused some performance problems with the PirateNet servers.  Blackboard and email access were unaffected by this maintenance, but users saw some intermittent error messages when accessing other services, … Continue reading Continue reading

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Services During Sunday’s IT Maintenance Window (4/21/2013)

Summary:  University IT Services will be performing necessary maintenance in the University’s data center during this weekend’s maintenance period, Sunday, April 21, from 12 Midnight until 7 AM.  The campus network, SHU Web site, Blackboard and student email will not … Continue reading Continue reading

Posted in Banner Project, Email, Microsoft, Portal, Updates | Comments Off

SAN Hardware Failure Caused Two Systems Outages This Weekend

The Storage Area Network (SAN) in the University’s data center in Corrigan Hall experienced a hardware failure on Friday, April 12.  This resulted in two system outages, the first on Friday, April 12, at 10:30 PM and the second earlier … Continue reading Continue reading

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