Category Archives: Portal

PirateNet Problems This Afternoon (Fri., 4/26)

Posted on April 26, 2013 by Stephen Landry

This afternoon around 3:00 PM routine maintenance on the PirateNet portal inadvertently caused some performance problems with the PirateNet servers.  Blackboard and email access were unaffected by this maintenance, but users saw some intermittent error messages when accessing other services, … Continue reading → Continue reading →

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Services During Sunday’s IT Maintenance Window (4/21/2013)

Posted on April 17, 2013 by Stephen Landry

Summary:  University IT Services will be performing necessary maintenance in the University’s data center during this weekend’s maintenance period, Sunday, April 21, from 12 Midnight until 7 AM.  The campus network, SHU Web site, Blackboard and student email will not … Continue reading → Continue reading →

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SAN Hardware Failure Caused Two Systems Outages This Weekend

Posted on April 13, 2013 by Stephen Landry

The Storage Area Network (SAN) in the University’s data center in Corrigan Hall experienced a hardware failure on Friday, April 12.  This resulted in two system outages, the first on Friday, April 12, at 10:30 PM and the second earlier … Continue reading → Continue reading →

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PirateNet Down This Afternoon – RESOLVED

Posted on January 15, 2013 by Stephen Landry

PirateNet was offline this afternoon beginning around 2:15 PM due to technical problems.  When services were taking longer than expected to restore, the Web Services team around 3:30 PM implemented a “crash protection” site, providing direct links to key services, … Continue reading → Continue reading →

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Reminder: Annual IT Maintenance Begins Wed., December 26th

Posted on December 18, 2012 by Stephen Landry

The annual winter IT maintenance period will take place over the winter break.  The maintenance will begin on Wednesday, December 26 at 8:45 a.m. and will end Sunday, January 13 at 7 a.m.  University IT Services will make their best effort to alert … Continue reading → Continue reading →

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Data Center Networking Problem Affecting Multiple Servers

Posted on August 24, 2012 by Stephen Landry

To the University Community: This morning at approximately 9:30 AM the data center experienced a networking problem that affected multiple servers.  PirateNet, Blackboard and student email were all affected by this brief outage.  As of 10:00 AM the networking problem … Continue reading → Continue reading →

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Brief PirateNet Outage This Afternoon

Posted on February 28, 2012 by Stephen Landry

This evening at approximately 6:00 PM Systems Support responded to reports that PirateNet logins were unusually slow.  After working on the system for about thirty minutes, Systems Support had to reboot the server to clear the problem.  This resulted in … Continue reading → Continue reading →

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Brief Problems Yesterday With Banner Self Service and PirateNet

Posted on February 21, 2012 by Stephen Landry

Yesterday morning and again yesterday afternoon (Monday, February 20) there were brief periods when Banner Self Service and PirateNet were down.  Users accessing the system in those periods received an error saying that too many users were logged on and … Continue reading → Continue reading →

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Brief Problems Yesterday With Banner Self Service and PirateNet

Posted on February 21, 2012 by Stephen Landry

Yesterday morning and again yesterday afternoon (Monday, February 20) there were brief periods when Banner Self Service and PirateNet were down.  Users accessing the system in those periods received an error saying that too many users were logged on and … Continue reading → Continue reading →

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Power disruption in Corrigan Hall data center; most SHU IT services affected.

Posted on October 1, 2011 by Stephen Landry

Approximately 4:30 PM this afternoon University IT Services lost power in the data center in Corrigan Hall.  Most IT services were off line while Facilities worked to restore the power. A backup Web server in Presidents Hall was brought on … Continue reading → Continue reading →

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