Faculty Technology Semester Kickstart – Fall 2017

FACULTY TECHNOLOGY SEMESTER KICKSTART The Department of Information Technology welcomes you back to campus! To help kickstart your year, we have gathered a list of important information and updates we think you will find helpful. The Technology webpage, http://www.shu.edu/technology/index.cfm , provides a wealth of “how to” articles, as well as answers to many frequently asked… Continue Reading »

FACULTY TECHNOLOGY SEMESTER KICKSTART The Department of Information Technology welcomes you back to campus! To help kickstart your year, we have gathered a list of important information and updates we think you will find helpful. The Technology webpage, http://www.shu.edu/technology/index.cfm , provides a wealth of “how to” articles, as well as answers to many frequently asked... Continue Reading »

Student Technology Semester Kickstart

The Department of Information Technology welcomes you back to campus!  To help you kickstart your year, important information listed below will ease you back into the semester. Technology Support: The first point of contact for any technology related question or… Continue Reading »

The Department of Information Technology welcomes you back to campus!  To help you kickstart your year, important information listed below will ease you back into the semester. Technology Support: The first point of contact for any technology related question or... Continue Reading »

Banner Downtime on May 3

The Banner system will be upgraded this Sunday, May 3, from 6 a.m. to 4 p.m. During this time, Banner and all Banner applications such as Banner Self-Service, Banner Reports, etc. will be inaccessible.  Please schedule your work accordingly. The… Continue Reading »

The Banner system will be upgraded this Sunday, May 3, from 6 a.m. to 4 p.m. During this time, Banner and all Banner applications such as Banner Self-Service, Banner Reports, etc. will be inaccessible.  Please schedule your work accordingly. The... Continue Reading »

Active Directory passwords and Smartphones, Secondary Computers

When updating your PirateNet password (aka Active Directory) password it is necessary to subsequently update the stored password on your mobile device or smartphone for your email account as well.  If not you will lock out your account due to … Continue reading

When updating your PirateNet password (aka Active Directory) password it is necessary to subsequently update the stored password on your mobile device or smartphone for your email account as well.  If not you will lock out your account due to your mobile device repeatedly trying to connect to and your update your email account using the wrong password.

Additionally if you are using multiple computers you must also reboot the computer to update the password on those secondary machines because again if your password is changed but a computer somewhere on the campus is still attempting to use the old password it would result in the same type of account lockout.

So when updating your PirateNet password please make sure to do all of the following:
1. Update stored password in the WebDrive or Xythos programs, with are used to connect to your Blackboard content system files
2. Update stored password on smart phone or mobile device
3. Reboot all computers that you actively logged into and then re-log into machine(s) using new password.
4. If you haven’t already do so establish your challenge questions with known questions and answers, that way if you forgot your password in the future you may reset it yourself.

Locating Your Spring 2011 Courses

If you are interested in locating your Spring 2011 course in PirateNet, go to the Blackboard Courses & Communities module, and click on the Other Courses tab. This will list previous and future courses in which you are enrolled either … Continue reading

If you are interested in locating your Spring 2011 course in PirateNet, go to the Blackboard Courses & Communities module, and click on the Other Courses tab. This will list previous and future courses in which you are enrolled either as instructor or student. Simply click on the name of the course to access it. If you do not see your course listed, you can click the All Courses link at the bottom of this list to view all courses in Blackboard.

Password Changing and Challenge Questions

Have you received an email message or seen the countdown clock within PirateNet reminding you to change your password?  Have you ever had an issue where you couldn’t log into your account until you have changed your password?  Have you … Continue reading

Have you received an email message or seen the countdown clock within PirateNet reminding you to change your password?  Have you ever had an issue where you couldn’t log into your account until you have changed your password?  Have you ever forgotten your password and wished there was a way to fix the problem on your own?

As part of Seton Hall University’s commitment to network security and integrity all technology users are required to periodically change their PirateNet password.  For employees this must be done every 90 days, for students and faculty the required timeframe is every 180 days.

In an effort to make sure people are aware of how much time is left for their current password there are two indicators that will show when the password will expire.  Within PirateNet on the “Main Deck” tab there will be a module called “My Login Settings” that will show how many days are left on the current password and a calendar date and time indicator showing by when the password must be updated.  Secondly starting 14 days before a password is going to expire an email will be sent out daily reminding to change the password, include the deadline for when it change by and instructions on how to change it.

With all of the password changing that occurs there is a chance that you may forgot that current password for your account.  Presently after you change your password you are then directed to the university’s Self Service Password Manager system.  This functional allows you to establish four challenge questions that can be used in the event that you forget your password.  It is highly recommended that after you have changed your password for the first time that you then take the time to run through establishing your challenge questions.  This way if you do forget your password in the future you can personally reset it.

Adding your favorite channels to the Customize Tab

PirateNet provides flexibility for you to customize your tabs.  To add a new channel to your layout, use the following procedure.
Instructions to customize PN tabs

PirateNet provides flexibility for you to customize your tabs.  To add a new channel to your layout, use the following procedure.
Instructions to customize PN tabs

Passwords – AD vs Student Live ID

Have you ever been confused about which password to use for what system?  Ever run into the problem where you don’t know which one of your passwords to use to get to your email account? For most employees and faculty … Continue reading

Have you ever been confused about which password to use for what system?  Ever run into the problem where you don’t know which one of your passwords to use to get to your email account?

For most employees and faculty the password that they use to access PirateNet will be one
used for most other network systems.  For student users only they will have both a
PirateNet password and a password that would be used for their email account also.

When a student first accesses their email account after logging into PirateNet they would
be prompted during the initial setup process to provide Microsoft with a new password,
provide an alternate email address, set a challenge question and answer, etc.  This
password must be different than their PirateNet password and would be used to connect to
the email account on a mobile device like a Blackberry or iPhone or would be used after
graduation to access the email account.

When first accessing their email account students should remember what password they set as it will remain the same throughout their time at the university while the PirateNet password will need to be changed every six months.

For more information about the difference between your password and your PIN please click here

What is the difference between a password and PIN?

Your password is the unique set of letters, numbers and/or characters that you use to access your PirateNet, Blackboard, email account and computer. Whereas your PIN is a unique six digit number that is used exclusively to add/drop classes. Your … Continue reading

Your password is the unique set of letters, numbers and/or characters that you use to access your PirateNet, Blackboard, email account and computer. Whereas your PIN is a unique six digit number that is used exclusively to add/drop classes. Your PIN is also commonly referred to as your “Alternate PIN” when you are attempting to modify your class schedule.

If you are uncertain of your PIN or have never been issued one you would want to contact your advisor within your academic major’s department for assistance.