Recently in Network Category

On Friday, July 31 the legacy Novell file and print servers will be permanently decommissioned. Former Novell users may notice a change to their PC login screens.

If you are running the Novell client, indicated by a red "N" in the bottom right corner of the desktop, please note the following:

• At your next login after July 31, the Novell login prompt may be replaced with the standard Windows login screen.


• If the Novell login screen still appears, please make sure that the "Workstation only" option is checked before logging in.


• If you encounter problems with login, file access or printing and have not rebooted since July 31, please reboot and log in again.

Daniel E. Svitavsky
Systems Support
University IT Services

To the University Community:

University IT Services (UITS) understands the importance of continued access to the University's IT systems and services. To minimize the impact of upgrades and repairs, UITS always attempts to schedule work affecting systems and services during off hours. To help the community plan for upgrades and outages, UITS has established regular maintenance periods. Weekly maintenance occurs every Sunday morning from 12:01 AM to 7:00 AM. For larger projects, UITS estblishes two annual extended maintenance periods that take place over the Christmas break and between the end of the second summer session and the start of Law School orientation.

This summer's IT maintenance window will begin Friday, August 7, at 5:00 PM EDT and will end on Monday, August 17, at 7:00 AM EDT.

Most IT systems and services will be available most of the time during that period, and UITS will always attempt to alert the University community whenever a system is expected to be down during this period. During this time, however, some systems may be brought down for extended periods and with short notice in order to facilitate major upgrades to UITS networks, systems, and services. Please plan your work accordingly.

Stephen G. Landry, Ph.D., CIO

This afternoon at approximately 1:30 PM a thunderstorm with multiple lightning strikes to campus buildings damaged some network and telephone equipment in President's Hall and Bayley Hall, creating brief telephone and network outages for parts of the campus. Most camus telephone and network services were restored by 3:30 PM. A few network switches servicing portions of President's Hall and Bayley Hall had to be repaired or replaced. Full service to these areas was restored around 5:00 PM this afternoon. Anyone experiencing continued access problems is advised to reboot thier computer and to call the Technology Help Desk at 973-275-2222 if this does not clear the problem.

University IT Services

This weekend University IT Services upgraded the DNS and DHCP servers on the campus network. These are critical services that enable your computer to access the Internet. Following this upgrade, the University now has redundant DNS and DHCP servers in different locations around campus, ensuring that members of the University community will have uninterrupted access to the Internet in the event one server or network link fails.

If you experience problems connecting to the Internet or to campus servers this morning, please reboot your computer, as you may have obsolete information about the campus Internet connection in your computer's memory.

Steve Landry, CIO

This is a reminder to the University community that passwords will be reset TOMORROW, JANUARY 7th, AT 7:00 AM.

Tomorrow at 7:00 AM, the University will switch to a new campus portal and a new student email system. To support this change, the University is switcing to Microsoft Active Directory for logging in to most network services. Details of this change can be found in the article: http://www.shu.edu/offices/technology/january-7-upgrade.cfm

BE ADVISED THAT IN PREPARATION FOR THE SWITCH TO THE NEW LOGIN SYSTEM, CAMPUS PORTAL, AND STUDENT EMAIL, ALL SYTEMS WILL BE UNAVAILABLE TOMORROW MORNING FROM 12:00 MIDNIGHT UNTIL 7:00 AM.

Stephen Landry, Ph.D.
Chief Information Officer
Seton Hall University

This afternoon between 12:00 Noon and 2:00 PM the University's Internet Service Provider experienced a service interruption in our area. The problem was traced to a faulty cable, which was replaced. Internet service to the campus was restored at approximately 2:00 PM this afternoon.

Stephen G. Landry, Ph.D.
Chief Information Officer

Some users on campus had problems accessing the Internet early this morning between 6:30 AM and 9:00 AM. This was due to a hardware failure of one of the University's DNS/DHCP servers. Full service was restored by 9:00 AM.

Steve Landry, CIO

Beginning approximately 8:00 AM this morning, Sunday, October 12, University IT Services began receiving reports that some campus systems were not available, including the campus Web site (www.shu.edu) and Blackboard.

Testing showed that the outage was intermittent and depended on users' Internet Service Provider (ISP). Users of Comcast and Verizon were able to access campus servers from off campus, while users of AT&T and Optimum Online were not. Blackboard login was affected by this intermittant outage.

The University's Internet vendor, Level3, identified a problem with one of their circuits, and corrected the problem. Full service was restored approximately 1:30 PM this afternoon.

Steve Landry, CIO

As previously posted September 15, September 25, and September 28, University IT Services will be performing a major upgrade to the data center network beginning this weekend.

Due to the amount of work required, this weekends' work needs to begin in advance of the University's normal weekly maintenance window. Except for Blackboard (myweb.shu.edu) and the University's Web site (www.shu.edu), most IT systems will be down beginning Saturday, October 4th, at 5:00 PM, through Sunday, October 5th, at 8:00 AM. Note that email and Banner will not be available during this period. Blackboard and the University's Web site will be available throughout this maintenance. Please plan your work accordingly.

We apologize for any inconvenience this extended maintenance window may cause. This upgrade is required to enable the clustering of servers to provide redundancy in the event one server fails. Providing IT services that are highly available is an objective of UITS and is increasingly expected by the University community.

Please call the Technology Help Desk at 973-275-2222 if you have any questions or concerns regarding this maintenance, or for any questions related to the University's technology systems and services.

Steve Landry, CIO

University IT Services (UITS) has a weekly systems maintenance window each Sunday from 12:00 Midnight to 7:00 AM. UITS will always attempt to schedule systems work during this time. During this time any system may be down for maintenance without prior warning. However, UITS will always attempt to inform the University community whenever systems are scheduled to be down, even if that downtime is scheduled during the maintenance period.

Please be advised that UITS has scheduled major work on the network in the data center for the coming three weekends. The impact on University systems will be as follows:

Note that this is a change from the previously announced schedule to upgrade the data center network.

More information about this upgrade can be found in the September 15th blog post. Click here to go to that post.

Steve Landry, CIO