This morning around 1:00 AM the University's Internet Service Provider (ISP) reported network problems affecting multiple customers. Off campus users were not able to access any SHU IT services, including the SHU Web site, campus portal, email, and Banner. Users on campus were not able to access external Internet sites. Service was restored around 8:30 AM this morning.
September 2009 Archives
Beginning about 5:30 PM this evening the Seton Hall University data center on the South Orange campus experienced a problem with the storage area network (SAN). Multiple systems were affected. Most critically, Piratenet, the SHU community portal, was down, so users were unable to access Webmail, Blackboard, or Banner Self Service. All services were restored by 8:00 PM.
Stephen Landry, CIO
Seton Hall University
South Orange, NJ 07079
Tel.: 973-761-7386
Email: stephen.landry@shu.edu
Web: pirate.shu.edu/~landryst/
For the latest news from SHU IT, see the IT News and Announcements blog at: http://tltc.shu.edu/blogs/projects/DoIT/
For the latest news on technology in teaching and learning, see the ePirate blog at: http://tltc.shu.edu/blogs/projects/epirate/
For the latest information and advice on using SHU's IT systems and services, see the IT Tech Tips blog at: http://blogs.shu.edu/projects/tech_tips/
A shipment of Lenovo ThinkPad T500 laptops for the final orientation last week was delayed. As a result, approximately thirty incoming students were issued new Lenovo T61 laptops during orientation. A delivery of ThinkPad T500's came in earlier this week. All fresmen and juniors who received a ThinkPad T61 during orientation are eligible to upgrade their laptop to the ThinkPad T500 at the Mobile Computing Asset Office in the first floor of Corrigan Hall during normal business hours (Mon.-Fri., 8:45 AM - 4:45 PM). Note that the office will be closed this coming Monday, September 7th, for the Labor Day holiday.
PC Support Services and the Computer Training Center are working together to bring the University community the new "Tech Tips" blog. This blog discusses some of the most frequently asked questions to the Technology Help Desk, as well as more general advise on how to make the most of the technologies available at Seton Hall University.
Check out the Tech Tips blog at:
blogs.shu.edu/projects/tech_tips/
