As previously reported, some Lotus Notes users receive attachments from MS Live that are unreadable. Microsoft has resolved this issue. This was traced to the way MS Live encoded MIME extensions (the character sets used in email attachments), and this was adjusted for all SHU MS Live accounts.
Please report any problems related to the new MS Active Directory login process, the new PirateNet portal, or the new MS Live student email system to the Technology Help Desk.
Stephen Landry, CIO
Some Lotus Notes users have reported that attachments sent from students' new MS Live email accounts are not coming through correctly to Lotus Notes and are unreadable.
University IT Services is working with Microsoft and Lotus to resolve this problem and a permanent solution is under development.
This does not affect all users or all attachments. If you are experiencing this problem and need to obtain documents from your students using MS Live, there are several "workarounds" that can be used while Microsoft develops a permanent fix to this issue.
On Monday, Janaury 19, Sungard Higher Education announced that Banner 9 would be generally available beginning late spring 2010. At the same time, Sungard announced that they would not support Banner 7 past September 1, 2010.
Seton Hall University is currently running Banner 7. The University is actively planning our upgrade to Banner 8. The current target date to upgrade to Banner 8 is April 2010. This will give us plenty of time to complete the upgrade before Banner 7 is desupported. This is a significant upgrade, and will require significant work on the part of Academic Affairs, Enrollment Services, Finance, HR, and IT beginning this summer if we are to make this target date for our upgrade.
Steve Landry, CIO
The Banner Cross Functional Team is meeting today to discuss issues and concerns related to the management and use of the University's Banner administrative system.
Topics include:
Full details of the meeting can be found in the attached agenda:
Banner Cross Functional Team DRAFT AGENDA 20090121.doc
Steve Landry, CIO
Members of the University community have been using the new campus portal for over a week now. Here are few observations, comments, and suggestions.
By the end of this week the new PirateNet portal was getting about 10,000 logins from over 4,000 unique users each day. This is about the same level of use as the old Blackboard portal, showing that most users have successfully moved to the new system.
This is a reminder to the University community that passwords will be reset TOMORROW, JANUARY 7th, AT 7:00 AM.
Tomorrow at 7:00 AM, the University will switch to a new campus portal and a new student email system. To support this change, the University is switcing to Microsoft Active Directory for logging in to most network services. Details of this change can be found in the article: http://www.shu.edu/offices/technology/january-7-upgrade.cfm
BE ADVISED THAT IN PREPARATION FOR THE SWITCH TO THE NEW LOGIN SYSTEM, CAMPUS PORTAL, AND STUDENT EMAIL, ALL SYTEMS WILL BE UNAVAILABLE TOMORROW MORNING FROM 12:00 MIDNIGHT UNTIL 7:00 AM.
Stephen Landry, Ph.D.
Chief Information Officer
Seton Hall University
For the past eight years the University's Technology Help Desk has provided "24 x 7 x 365" phone support for core applications. This "after hours" support is made available through contracted services.
University IT Services is pleased to announce that, beginning today, through a new service agreement with Sungard Higher Education, the Technology Help Desk will provide phone support for the University's Banner administrative system.
For any questions related to accessing or using Banner, call the Technology Help Desk at 973-275-2222, and follow the menu directions.
Stephen G. Landry, Ph.D., CIO
