DRM travails are driving users crazy!
As the University plans to move to Microsoft Vista this summer, I've noticed the supposed stronger Digital Rights Management (DRM) of Vista may have some interesting unintended consequences. I use several subscription services for digital content, including Ruckus for music and Amazon Unbox for video. It seems that users of Vista sometimes find that content from these legal pay services conflict with one another. Microsoft's suggested solution is to delete all the licenses for the DRM protected content from your computer and renew the licenses. (See, for example, the article "Clearing DRM Store on Vista" in the Ruckus FAQ.)
But this is not as simple as it sounds. Many subscription services and pay sites won't simply renew the license for content I've paid for in the past. There are, of course, many programs out there that will strip the DRM from my content, but that would technically be illegal. The MPAA and RIAA should look at me as an ideal customer. I want legal content, and I pay for it from multiple sources. Is it so hard for the MPAA, RIAA, Microsoft, Ruckus, Amazon, and other subscription services to get together figure out how to make all my legally obtained (and paid for) content work? Has anyone else felt like the MPAA and RIAA's campaigns to ratchet up the use and enforcement of DRM may have the unintended consequence of driving users like me to strip the DRM from my legal content in order to make it work?
Steve Landry, CIO, Seton Hall University