Now that we’ve moved CommonSpot into the cloud, a few people have experienced issues signing in due to their local browsers remembering the older links we used to author and edit. This is a cookie problem, where the link prefixes have changed even through the domain is consistent. An error message will look similar to this screenshot, suggesting you’re working on a page in another session.
To correct this problem on your computer, we recommend clearing your browser cookies, signing out and restarting your browser session. For help clearing cookies in your browser, please reach out to the Information Technology Service Desk.
What Are Cookies?