Notice to CommonSpot Users from PaperThin

Paperthin sent Web Development a couple of messages regarding recent browser changes and how they affect our use of Commonspot 6.1. On February 27, Microsoft began an automatic push of IE 10 which automatically updated your browser version, unless you have a Microsoft utility installed to block the automatic upgrade. http://www.informationweek.com/software/productivity-applications/ie10-on-windows-7-5-essential-facts/240149499

Since we are currently running CommonSpot 6, you won’t be able to get into the dashboard (My Commonspot) with IE 10 unless you are in Compatibility mode. If you need help getting into compatibility mode with IE, please call the Service Desk (973-275-2222).

As a reminder, Paperthin has posted the following browser requirements for our version of Commonspot:
Authoring Browser Requirements
CommonSpot supports any of the following browser versions for authoring content. Firefox runs on Mac OS X, Linux, and Windows. Internet Explorer runs only on Windows.

  • Internet Explorer 8
  • Internet Explorer 7
  • Firefox 3.6
  • Minimum Screen Resolution: 1024 x 768

Finally, we do hope to upgrade to the latest version of Commonspot soon. All the issues that came to light while we were testing (http://www.cs-auth1-test.shu.edu/) have been corrected by Paperthin. We are currently reaching out to Paperthin to determine their availability for scheduling the upgrade. Once that date is determined, we will let everyone know, as authoring will have to be suspended during the upgrade. Again, I will make sure that all of you have plenty of time to plan your work.

If you have any questions about the IE browser issue, please let us know. If you need help determining which browser version you are using, please call the Service Desk.