Update on Wireless Issues in Boland and Aquinas Halls

This afternoon University IT Services completed installation of 44 additional wireless network Access Points (APs) in Aquinas Hall.  This is providing significantly greater wireless signal strength in that residence hall.  University IT Services is preparing Boland Hall for the installation of additional wireless access points tomorrow.

University IT Services continues to test updated drivers from Samsung that will boost the wireless signal strength on the Samsung Ultrabooks used by most residents of Boland and Aquinas Halls.  A driver updated is expected to be available shortly for Samsung Series 5 Ultrabooks running Windows 7.  If all goes according to plan, faculty and students with the Samsung Series 5 Ultrabook running Windows 7 will receive an email tomorrow outlining the process for updating the driver on your computer.  It is a simple process that only involves a few clicks, but the installation will require a reboot of your computer during the process, so please read tomorrow’s email carefully.

Steve Landry, CIO

Update 9/13/2012, 5:00 PM: A new wireless driver is available for Samsung Series 5 Ultrabooks running Windows 7. If you are experiencing problems connecting your Samsung Series 5 / Windows 7 Ultrabook to the campus wireless network, University IT Services recommends that you obtain this latest driver by taking your Samsung Ultrabook to the PC Support Services Mobile Consultation Area on the first (lower) level of Corrigan Hall during normal University business hours (M-F, 8:45 AM – 4:45 PM).  The installation will take approximately ten minutes. A new wireless driver is also available for the Samsung Series 7 Slate PC running Windows 8 Prerelease (Windows 8 PR).  This will include all Samsung Series 7 Slate PC’s distributed during Freshmen Orientations in June and August and Transfer Orientations in August.  This will be installed as part of your upgrade to Microsoft’s latest version of Windows 8 (Windows 8 RTM). This will also fix some minor problems with your Samsung Series 7 Slate PC, such as needing to re-boot when your stylus stops working or your computer freezes.  You can upgrade your Samsung Series 7 Slate PC to Windows 8 RTM with the latest wireless driver by taking your Samsung Slate to the PC Support Services Mobile Consultation Area on the first level of Corrigan Hall during normal University business hours.  The installation will take approximately thirty minutes.

Previous posts on this topic were:

http://blogs.shu.edu/doit/2012/09/update-on-wireless-network-issues-in-boland-and-aquinas-halls/

http://blogs.shu.edu/doit/2012/08/wireless-problems-being-worked-on-in-boland-and-aquinas-halls/

About Stephen Landry

Stephen Landry, Ph.D., is the Chief Information Officer (CIO) at Seton Hall University. You can follow him on Twitter at: @landryst (https://twitter.com/landryst) His LinkedIn profile can be found at: www.linkedin.com/in/landryst/ and his EDUCAUSE profile can be found at: http://www.educause.edu/members/stephen-g-landry
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