Campus Internet Problems This Evening

This evening at approximately 6:45 PM that campus Internet connection was interrupted due to problems with the campus firewall.  This caused all campus services, including the Web page, email, PirateNet, and Banner, to be unavailable from off campus, and the Internet to be unreachable from on campus.  Internet service was restored at approximately 8:15 PM.  At that time all services were restored except for PirateNet; the firewall problems caused PirateNet services to hang, requiring rebooting the PirateNet servers.  PirateNet service was restored approximately 10:00 PM.

Update 5/16/2011: Last week’s incidents with the campus firewall were traced to a software bug.  The vendor is fixing this issue this week.  We do not expect this problem to recur.

Steve Landry, CIO

About Stephen Landry

Stephen Landry, Ph.D., is the Chief Information Officer (CIO) at Seton Hall University. You can follow him on Twitter at: @landryst (https://twitter.com/landryst) His LinkedIn profile can be found at: www.linkedin.com/in/landryst/ and his EDUCAUSE profile can be found at: http://www.educause.edu/members/stephen-g-landry
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